Accounting Technician I

The Administrative Office of the Courts is seeking to fill the position of Accounting Technician I.  This position works under the direction of the Fiscal Director and Accounting Manager in the Fiscal Services Division; is responsible for work in the preparation and maintenance of sub-professional accounting records, financial statements, and/or reports of moderate to considerable complexity; and performs related work as required.



  • Manages complaints from internal and external customers effectively by providing clear and accurate information and possible courses of action to resolve the issue(s)
  • Processes accounting transactions in electronic databases between two or more state agencies
  • Generates requisitions, purchase orders, receipts, and vouchers originating in assigned work unit as necessary
  • Calculates overall invoice totals, account adjustments, and purchases/account deductions to generate reports, spreadsheets, and adjustment forms
  • Applies cash and checks received to appropriate accounts
  • Categorizes expenses using appropriate expense codes to ensure proper allocation
  • Codes requisitions using appropriate product/category codes to assign the goods/services to the correct account
  • Audits and/or enters travel expenses, requisitions, accounts receivable, and accounts payable vouchers
  • Audits documentation attached to account requests to ensure completeness and accuracy
  • Verifies all fields on submitted invoices/adjustments to match information in electronic databases
  • Verifies receiving report against billing invoices to ensure accuracy
  • Verifies electronic data entries with outside vendors to ensure accuracy
  • Researches outstanding checks, overpayments, and underpayments and performs cancel and/or re-issue as necessary
  • Researches checks stubs, email chains, letters, and other documentation related to refund requests to determine refund amounts and to whom refunds should be sent
  • Analyzes submitted documentation to ensure a valid justification for account adjustment requests
  • Researches documentation received with cash and checks to determine appropriate account(s) for deposit
  • Analyzes exception reports to determine what course of action is necessary to resolve the issue
  • Enters data into electronic databases to ensure accurate processing and record keeping
  • Sets up spreadsheets by writing formulas and functions to facilitate the processing of accounting information
  • Uses electronic office productivity software (e.g., Microsoft Excel and Word, etc.) to perform daily tasks
  • Schedules automated queries in electronic databases as required
  • Pulls relevant information from electronic databases using wizards and forms as required
  • Enters time and leave requests in electronic databases as required
  • Allocates expenses internally to appropriate accounting string to ensure funding occurs appropriately
  • Processes cash and checks received and reconciles them against internal and external account records
  • Maintains account entries in electronic database to ensure accurate record keeping
  • Maintains electronic spreadsheet logs of contract information and office equipment
  • Scans and upload accounting documents into electronic databases
  • Approves or denies travel requests and expenses
  • Fields calls from external and internal customers to explain account status information, internal policies and procedures, and other information as required
  • Communicates with internal and external customers in a friendly and courteous manner to promote healthy relationships and provide exceptional customer service
  • Establishes relevant vendor contacts to provide a go-to resource for problem solving and daily interactions
  • Monitors internal and external vendor contracts in electronic databases to ensure accurate processing and record keeping
  • Verifies vendor address information when paying bills
  • Monitors the status of invoices to ensure proper processing
  • Monitors tracking system and daily reports to ensure that payments are processed
  • Communicates issues identified with documentation and records to the appropriate internal business partner(s) and supervisor
  • Communicates with supervisor to identify proper courses of action to resolve problems as they arise
  • Communicates with co-workers to assist with problem solving and resolution
  • Communicates with external customers verbally and in written form to request/provide additional information as needed
  • References electronic databases and paper files for invoice information, accounts payable/receivable, adjustment information, and fund information to assist with daily activities and respond to inquiries
  • Contacts internal and external customers to resolve identified issues
  • Archives electronic and physical documentation to ensure accurate record keeping
  • Maintains department specific in-service training levels to maintain required certifications
  • Attends accounts payable training courses as required
  • Prioritizes daily task list as needed to ensure timely responses
  • Organizes electronic files including but not limited to invoices, adjustment forms, and court orders to meet record keeping requirements
  • Operates basic office equipment including but not limited to copiers, scanners, faxes, and calculators
  • Runs routine and ad-hoc queries and reports
  • Opens and processes mail
  • Performs related work as required



Education equivalent to graduation from a standard high school and experience equivalent to two years of full-time clerical accounting or auditing work.  Substitution of Experience for Education: Qualifying full-time clerical accounting or auditing experience may be substituted for the required education on a year-for-year basis.  Substitution of Education for Experience: Accounting coursework from an accredited college or technical institute may substitute for the required experience under one of the following conditions: 4.5 quarter hours in accounting or bookkeeping is equivalent to a one-year substitution, 9 quarter hours in accounting or bookkeeping is equivalent to a two-year substitution; 12 quarter hours in accounting or bookkeeping is equivalent to a two and a half year substitution; 15 quarter hours in accounting and bookkeeping is equivalent to a three-year substitution.




  • Time management; perseverance; customer focus; ethics and values; confidentiality; listening; decision quality; problem solving; intellectual horsepower; planning; and organization.



  • Basic knowledge of accounting principles; basic knowledge of mathematics (arithmetic); basic knowledge of computer operation; basic knowledge of customer and personal service; basic knowledge of clerical procedures including but not limited to operation of calculator, basic office equipment, and filing procedures; basic knowledge of office productivity software including but not limited to Microsoft Excel and Word, as well as email.



  • Active learning and listening; instruction; sound judgement and decision making; reading comprehension; time management; problem solving; and service orientation.



  • Deductive and inductive reasoning; mathematical reasoning; oral comprehension and expression; problem sensitivity; and written comprehension and expression.


This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history in order to be considered for this position.


The AOC is an Equal Employment Opportunity Employer

Primary Office Location
Fiscal Services
Position Available
April 10, 2023
Position Closing
March 17, 2023

Submit an Application for Employment in PDF, a resume, and three professional references by email to human.resources@tncourts.gov.  The Court System accepts only electronic applicant information saved in PDF format.

Thank you for taking time to submit your information for consideration. Please note that applicants will only receive communication regarding submissions if selected for an interview.

For More Information
please email: human.resources@tncourts.gov